Welcome to Springon Mattress. By accessing or using our website www.springonmattress.com, you agree to comply with and be bound by the following Terms & Conditions.

1. General

  • These Terms govern your use of our website and services
  • By placing an order, you agree to these Terms
  • We reserve the right to update or modify these Terms at any time without prior notice

2. Products & Services

  • We strive to ensure all product details, images, and descriptions are accurate
  • Slight variations in color, size, or finish may occur due to display settings or manufacturing
  • All products are subject to availability

3. Pricing & Payments

  • All prices are listed in INR (₹) and are inclusive/exclusive of taxes as mentioned
  • We reserve the right to change prices without prior notice
  • Payments must be made through approved payment methods on the website
  • Orders will be processed only after successful payment confirmation

4. Orders & Acceptance

  • Once an order is placed, you will receive a confirmation
  • We reserve the right to cancel or refuse any order due to:
    • Product unavailability
    • Pricing or technical errors
    • Suspicious or fraudulent activity

5. Shipping & Delivery

  • Delivery timelines are estimates and may vary based on location and availability
  • Delays due to logistics partners or unforeseen circumstances are not our liability
  • Risk of product damage passes to the customer upon delivery

6. Returns, Refunds & Cancellations

  • Governed by our Return & Refund Policy
  • Cancellation is allowed within the specified time only
  • Custom or bulk orders may not be eligible for returns

7. Warranty

  • Selected products come with a limited warranty as mentioned on product pages
  • Warranty covers manufacturing defects only
  • Does not cover:
    • Normal wear & tear
    • Improper usage or handling
    • Damage caused by external factors

8. User Responsibilities

By using this website, you agree:

  • Not to misuse or disrupt the website
  • Not to engage in fraudulent transactions
  • To provide accurate and complete information

9. Intellectual Property

  • All content on this website (logos, images, text, design) is the property of Springon Mattress
  • Unauthorized use, reproduction, or distribution is strictly prohibited

10. Limitation of Liability

  • Springon Mattress shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website
  • Our maximum liability shall not exceed the amount paid for the product

11. Third-Party Services

  • We may use third-party services (payment gateways, logistics, etc.)
  • We are not responsible for their actions, policies, or service interruptions

12. Governing Law

  • These Terms shall be governed by and interpreted in accordance with the laws of India
  • Any disputes shall be subject to the jurisdiction of [Your City, e.g., Delhi/NCR] courts

13. Contact Information

For any queries regarding these Terms & Conditions:

  • 📧 Email: springon@gmail.com
  • 📞 Phone: 96865 81731
  • 🕒 Hours: Mon–Sat, 10 AM – 6 PM