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Refund and Return Policy
Spring On Mattress operates as an offline retail business. The products displayed on springonmattress.com are for informational and inquiry purposes only.
We do not process online purchases, orders, or payments through the website. As such, the following applies:
1. No Online Refunds:
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Since no purchases are made on the website, there are no refunds applicable through online channels.
2. In-Store Purchases:
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For products purchased at our physical store, refund and return policies will be clearly communicated at the time of sale.
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Mattresses, pillows, and accessories may be eligible for return or exchange only if they are unused, unopened, and returned within the time frame mentioned on your physical invoice.
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Custom-sized or made-to-order products are generally non-returnable unless defective.
3. Reporting Issues:
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If you have concerns about a product purchased in-store, please visit or call our store with your invoice and product details.
For any questions, you may contact our team at info@springonmattress.com or visit our store in Bangalore, Karnataka.
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